FAQs

Physical illnesses and disabilities

Summary: At Beagle Street, we recognise that some of our customers may need extra support to manage their account due to an illness or disability – even if the impact is only temporary.

Information on financial support

UK government: Financial help if you’re disabled

Citizen’s Advice: Check what benefits to claim if you’re sick or disabled

Contacting us

We appreciate that health conditions can affect customers differently, so there are many ways we can help.

For example, we can make changes to the way we communicate with you to make it easier to get in touch or to access your money.

Please contact us and we’ll find the best way to support you.